If you are comparing KallyAI and PolyAI, you are usually deciding between two very different operating models. PolyAI is designed for enterprise support organizations. KallyAI is designed for people who want admin tasks handled end-to-end without hiring staff.
TL;DR
| Choose | If you need... |
|---|---|
| KallyAI | Personal call delegation, follow-up emails, and multi-step admin coordination with self-serve onboarding |
| PolyAI | Enterprise customer-service automation for high-volume inbound operations |
What each product is designed to do
KallyAI: Personal AI Executive Assistant
- Delegate outbound calls to businesses and institutions
- Coordinate follow-up emails and vendor outreach
- Handle multi-step tasks across calls, email, and research
- Give users transcripts and summaries as proof
PolyAI: Enterprise customer-service voice AI
- Automate and improve inbound customer-service interactions
- Support enterprise contact-center operations
- Integrate with enterprise systems and service workflows
- Operate under enterprise procurement and deployment models
Feature comparison
| Capability | KallyAI | PolyAI |
|---|---|---|
| Personal outbound calls | Core | Not primary focus |
| Enterprise inbound support automation | Limited | Core |
| Phone + email + research coordination | Core | Not core product shape |
| Contact-center integrations | No | Yes (enterprise stack) |
| Self-serve onboarding | Yes | No (sales-led) |
| Pricing transparency for individuals | Published plans | Custom quote |
| IVR and hold handling | Yes | Yes (enterprise context) |
| Best-fit buyer | Individuals and small teams | Enterprise service orgs |
Pricing and procurement model
KallyAI is straightforward to trial and buy: plans start at $19/month and users can begin with a $1 trial flow.
PolyAI is sold via enterprise process. Public pricing indicates custom quotes, usually tied to deployment setup and usage.
| Pricing factor | KallyAI | PolyAI |
|---|---|---|
| Public starter price | $19/month | Not published as fixed starter |
| Trial path | Yes ($1 trial flow) | Demo / enterprise sales process |
| Procurement style | Self-serve SaaS | Enterprise procurement |
| Best for | Fast individual adoption | Large support operations |
Scenario-based decision
Scenario 1: "I need someone to call my dentist, insurer, and landlord this week"
Best fit: KallyAI. This is personal admin delegation with cross-channel follow-up.
Scenario 2: "We need to automate thousands of inbound support calls"
Best fit: PolyAI. This is enterprise contact-center automation.
Scenario 3: "I want quotes from 5 vendors plus a summary email"
Best fit: KallyAI. The workflow is goal-driven and task-execution focused.
Scenario 4: "Our CX team needs voice AI integrated with existing CCaaS/CRM"
Best fit: PolyAI. This is an enterprise systems and operations problem.
Need tasks handled today, not an enterprise rollout?
KallyAI handles calls, emails, and coordination from one request.
Try KallyAI for $1When to choose each
Choose KallyAI if you need:
- Delegated personal admin execution
- A direct self-serve product with fast setup
- Calls + email follow-up in a single workflow
- Proof artifacts such as transcripts and summaries
Choose PolyAI if you need:
- Enterprise customer-service voice automation
- High-volume inbound support operations
- Contact-center and CRM integration strategy
- Vendor-led enterprise implementation
Sources and verification
Public source pages were checked on February 18, 2026 for positioning and pricing model.
The bottom line
This is not a winner-take-all comparison. It is a fit comparison. PolyAI is optimized for enterprise service operations. KallyAI is optimized for personal task delegation and execution.
If your primary question is, "How do I get this admin work off my plate?" KallyAI is the better fit. If your primary question is, "How do we automate customer service at enterprise scale?" PolyAI is the better fit.
Ready to delegate your calls?
Try KallyAI for $1 and hand off calls, follow-ups, and admin coordination.
Try KallyAI for $1