In This Comparison
TL;DR: Which should you choose?
| Choose | If you need... |
|---|---|
| KallyAI | An AI that handles tasks end-to-end: calls businesses, sends follow-up emails, researches options, and delivers results with proof |
| Lindy | A platform to build automated workflows: email triage, calendar scheduling, CRM pipelines, and app integrations |
KallyAI and Lindy are both AI assistants, but they work in fundamentally different ways. KallyAI is goal-driven — you describe what you need done, and it handles the entire workflow across calls, emails, and research. Lindy is workflow-driven — you build automations that run when triggered.
Think of it this way: KallyAI is the executive assistant you text with a task. Lindy is the automation platform where you build processes.
What each tool actually does
KallyAI: AI Executive Assistant
KallyAI is an AI Executive Assistant. You describe a task in plain language — "Get quotes from 3 plumbers for a kitchen repair" — and KallyAI handles the entire workflow: researching options, making phone calls, sending follow-up emails, and delivering a summary with full transcripts.
Core approach: Describe your goal, approve the plan, get results
Examples:
- "Call the dentist and reschedule my appointment to next Thursday"
- "Get quotes from 3 vendors for 500 units — call them, email a follow-up, and compare pricing"
- "Call Comcast billing, ask why my bill increased, and email me a summary"
- "Research pet-friendly hotels in Austin, call the top 3, and email me availability"
Lindy: AI Workflow Automation Platform
Lindy is a no-code platform for building AI-powered automations. You create "AI employees" that handle digital tasks — sorting emails, scheduling meetings, enriching leads, and connecting 5,000+ apps. In 2025, Lindy added Gaia, a phone agent for business calls.
Core approach: Build workflows, connect tools, automate triggers
Examples:
- "When a new lead arrives, enrich their profile and add to Salesforce"
- "Sort my inbox: archive newsletters, flag VIP senders, draft replies"
- "Join Zoom calls, record, and send action items to Slack"
- "Handle inbound support calls using our knowledge base"
The key difference: Goal-driven vs workflow-driven
This is the fundamental distinction between KallyAI and Lindy — and it determines which is right for you:
| Aspect | KallyAI | Lindy |
|---|---|---|
| How you use it | Describe your goal in plain text | Build a workflow with triggers and actions |
| Setup time | Under 5 minutes — just describe the task | 30-60 minutes per workflow |
| Approval | Shows a plan, waits for your OK | Runs automatically once set up |
| Best for | One-off and recurring admin tasks | Repeatable processes and integrations |
| Technical skill | None — describe what you need | Moderate — workflow builder, templates |
| Target user | Individuals, freelancers, small business | Sales teams, operations, enterprise |
The practical difference: When you need 3 vendor quotes, KallyAI handles it from a single message — researching vendors, calling each one, emailing follow-ups, and delivering a comparison. With Lindy, you'd build separate workflows for each step, connect the data between them, and configure triggers.
Feature-by-feature comparison
| Feature | KallyAI | Lindy |
|---|---|---|
| Phone calls to businesses | Core feature — any business, any task | Gaia add-on — B2B-focused, $0.19/min extra |
| IVR menu navigation | Yes — "Press 1 for billing" handled | No |
| Hold management | Yes — waits on hold for you | No |
| Inbound call handling | Yes | Yes (Gaia) |
| Email sending/follow-ups | Yes — part of multi-step tasks | Yes — automation-based |
| Email inbox triage | No | Core feature |
| Research & comparison | Yes — web research + calls + emails | Limited (lead enrichment) |
| Multi-step coordination | Core — research, call, email, follow-up | Requires building multi-step workflows |
| Plan approval before action | Yes — always | No |
| Transcripts & proof | Full transcripts, summaries, confirmations | Call recordings (Gaia), activity logs |
| Calendar scheduling | No | Core feature |
| CRM integration | No | Yes — 5,000+ app integrations |
| Meeting recording | No | Yes — Zoom/Meet |
| No-code workflow builder | No — goal-driven, no building needed | Core feature |
| Compliance | Standard encryption | SOC 2, HIPAA, GDPR, PIPEDA |
Phone calls: KallyAI vs Lindy Gaia
Both KallyAI and Lindy can now make phone calls — but they're built for different purposes.
| Phone capability | KallyAI | Lindy Gaia |
|---|---|---|
| Designed for | Individuals — appointments, vendors, support | Businesses — sales, support, reception |
| IVR navigation | Yes — navigates "Press 1" menus | No |
| Hold handling | Yes — waits on hold for you | No |
| Talks to human receptionists | Yes — natural conversations | Yes — structured conversations |
| Post-call email follow-up | Yes — automatic as part of the task | Requires separate workflow setup |
| Cost per minute | ~6 credits/min (bundled in subscription) | 20 credits/min + $0.19/min extra |
| Phone number | Included | $10/month extra |
| Languages | English (more coming) | 50+ languages |
| Latency | Low latency via Twilio + OpenAI | Ultra-low latency via Deepgram Flux |
Bottom line on phone: KallyAI is built from the ground up for the calls real people need — rescheduling appointments, getting vendor quotes, navigating customer service. Lindy Gaia is built for business use cases — handling inbound support, qualifying leads, and receptionist duties.
Need tasks handled, not workflows built?
KallyAI makes calls, sends emails, and researches options — all from a single message. No setup required.
Try KallyAI for $1Pricing comparison
KallyAI pricing
Credit-based subscriptions — calls, emails, and research all use the same credits:
- $1 trial: 100 credits, 7-day money-back guarantee
- Starter: $19/month — 200 credits
- Pro: $49/month — 600 credits
- Power: $99/month — 1,500 credits
- Business: $299/month — 4,500 credits
Annual billing saves 20%. Unused credits roll over.
Lindy pricing
Credit-based with variable consumption. Phone features cost extra:
- Free: $0/month — 400 credits (no phone features)
- Pro: $49.99/month — 5,000+ credits, 30 calls/month
- Business: $199.99/month — 20,000+ credits, 100 calls/month
Phone calls: $0.19/minute + credit consumption. Phone numbers: $10/month each. Extra credits: $10 per 1,000.
Cost comparison
| Aspect | KallyAI | Lindy |
|---|---|---|
| Entry price | $1 trial / $19 Starter | Free (limited) / $49.99 Pro |
| Phone call cost | ~6 credits/min (included) | 20 credits/min + $0.19/min |
| Phone number | Included | $10/month extra |
| Email follow-ups | ~0.25 credits each | Included in credits |
| Cost predictability | High — all actions use same credits | Low — different actions use different credits, phone is separate |
Real-world cost example
Task: Get quotes from 3 vendors (call each, email follow-ups, compare results)
KallyAI: ~40-50 credits total (3 calls + emails + research). Costs about $4-5 on the Pro plan.
Lindy: ~60 credits per call + $0.57/call (3 min avg) + workflow setup credits + $10 phone number/month. Significantly more for phone-heavy tasks.
Real-world scenarios
Scenario 1: Get quotes from 3 plumbers
KallyAI: "Find 3 plumbers near me for a kitchen sink repair. Call each one, ask about pricing, availability, and whether they're licensed. Email me a comparison." → KallyAI researches options, calls all 3, collects info, emails you a comparison table with transcripts.
Lindy: You would need to: find the plumbers yourself, set up a phone workflow for outbound calls, configure a data collection template, build a separate email automation to compile results. Lindy's phone agent (Gaia) is designed for inbound business calls, not outbound consumer research calls.
Winner: KallyAI — handles the entire workflow from a single message
Scenario 2: Sort 200 emails and triage your inbox
Lindy: Build an automation that archives newsletters, flags urgent items, drafts replies to common requests, and enriches sender profiles. Runs continuously, 24/7.
KallyAI: KallyAI doesn't do inbox triage or email sorting. It sends emails as part of specific tasks, but doesn't manage your inbox.
Winner: Lindy — email triage is a core strength
Scenario 3: Reschedule a dentist appointment
KallyAI: "Call Bright Smile Dental and reschedule my cleaning from Tuesday to Thursday afternoon." → KallyAI calls, navigates the IVR ("Press 2 for existing patients"), talks to the receptionist, confirms the new time, and sends you a transcript.
Lindy: Lindy Gaia can make phone calls, but it's not designed for navigating IVR menus or waiting on hold at a dental office. You'd need to make this call yourself or configure a custom phone workflow.
Winner: KallyAI — purpose-built for everyday personal calls
Scenario 4: Handle inbound customer support calls
Lindy: Deploy a Gaia phone agent with your knowledge base. It answers inbound calls 24/7, resolves tickets, and escalates to your team when needed. 50+ languages, sub-300ms latency.
KallyAI: KallyAI can receive calls on your behalf, but isn't designed as a business customer support system with knowledge base integration.
Winner: Lindy — Gaia is built for business inbound support
Scenario 5: Research and book a hotel for a client trip
KallyAI: "Find pet-friendly hotels in downtown Austin for March 15-18 under $200/night. Call the top 3, ask about parking and early check-in, and email me the options." → Research, calls, email — all handled.
Lindy: Lindy could search for hotels (with integrations) and email you results, but wouldn't call the hotels to ask specific questions about parking or early check-in.
Winner: KallyAI — multi-channel coordination is the core strength
Final verdict: When to use each
Use KallyAI when:
- You need tasks handled end-to-end — calls, emails, research, follow-ups
- You want to describe a goal and get results, not build workflows
- Tasks involve calling external businesses (appointments, vendors, support)
- You want proof of every action (transcripts, summaries, confirmations)
- You need someone to coordinate across phone and email for you
- You're an individual, freelancer, or small business owner
Use Lindy when:
- You need to build repeatable automations (email triage, CRM pipelines)
- You want to connect 5,000+ apps in automated workflows
- Tasks involve calendar management, meeting recording, or inbox sorting
- You need inbound phone support for your business (Gaia)
- You need enterprise compliance (SOC 2, HIPAA)
- You're a sales team, operations team, or enterprise
The complementary stack
Some professionals use both: Lindy for inbox management, calendar optimization, and CRM workflows — plus KallyAI for the tasks that need real-world execution (calls, vendor research, appointments, follow-up coordination). Combined cost: ~$70-100/month for comprehensive AI assistance.
Describe the task. Get results.
KallyAI handles calls, emails, and research — all from a single message. No workflow building. No setup. Just results with proof.
Try KallyAI for $1