TL;DR: Which should you choose?

ChooseIf you need...
KallyAIAn AI that handles tasks end-to-end: calls businesses, sends follow-up emails, researches options, and delivers results with proof
LindyA platform to build automated workflows: email triage, calendar scheduling, CRM pipelines, and app integrations

KallyAI and Lindy are both AI assistants, but they work in fundamentally different ways. KallyAI is goal-driven — you describe what you need done, and it handles the entire workflow across calls, emails, and research. Lindy is workflow-driven — you build automations that run when triggered.

Think of it this way: KallyAI is the executive assistant you text with a task. Lindy is the automation platform where you build processes.


What each tool actually does

KallyAI: AI Executive Assistant

KallyAI is an AI Executive Assistant. You describe a task in plain language — "Get quotes from 3 plumbers for a kitchen repair" — and KallyAI handles the entire workflow: researching options, making phone calls, sending follow-up emails, and delivering a summary with full transcripts.

Core approach: Describe your goal, approve the plan, get results

Examples:

  • "Call the dentist and reschedule my appointment to next Thursday"
  • "Get quotes from 3 vendors for 500 units — call them, email a follow-up, and compare pricing"
  • "Call Comcast billing, ask why my bill increased, and email me a summary"
  • "Research pet-friendly hotels in Austin, call the top 3, and email me availability"

Lindy: AI Workflow Automation Platform

Lindy is a no-code platform for building AI-powered automations. You create "AI employees" that handle digital tasks — sorting emails, scheduling meetings, enriching leads, and connecting 5,000+ apps. In 2025, Lindy added Gaia, a phone agent for business calls.

Core approach: Build workflows, connect tools, automate triggers

Examples:

  • "When a new lead arrives, enrich their profile and add to Salesforce"
  • "Sort my inbox: archive newsletters, flag VIP senders, draft replies"
  • "Join Zoom calls, record, and send action items to Slack"
  • "Handle inbound support calls using our knowledge base"

The key difference: Goal-driven vs workflow-driven

This is the fundamental distinction between KallyAI and Lindy — and it determines which is right for you:

AspectKallyAILindy
How you use itDescribe your goal in plain textBuild a workflow with triggers and actions
Setup timeUnder 5 minutes — just describe the task30-60 minutes per workflow
ApprovalShows a plan, waits for your OKRuns automatically once set up
Best forOne-off and recurring admin tasksRepeatable processes and integrations
Technical skillNone — describe what you needModerate — workflow builder, templates
Target userIndividuals, freelancers, small businessSales teams, operations, enterprise

The practical difference: When you need 3 vendor quotes, KallyAI handles it from a single message — researching vendors, calling each one, emailing follow-ups, and delivering a comparison. With Lindy, you'd build separate workflows for each step, connect the data between them, and configure triggers.


Feature-by-feature comparison

FeatureKallyAILindy
Phone calls to businessesCore feature — any business, any taskGaia add-on — B2B-focused, $0.19/min extra
IVR menu navigationYes — "Press 1 for billing" handledNo
Hold managementYes — waits on hold for youNo
Inbound call handlingYesYes (Gaia)
Email sending/follow-upsYes — part of multi-step tasksYes — automation-based
Email inbox triageNoCore feature
Research & comparisonYes — web research + calls + emailsLimited (lead enrichment)
Multi-step coordinationCore — research, call, email, follow-upRequires building multi-step workflows
Plan approval before actionYes — alwaysNo
Transcripts & proofFull transcripts, summaries, confirmationsCall recordings (Gaia), activity logs
Calendar schedulingNoCore feature
CRM integrationNoYes — 5,000+ app integrations
Meeting recordingNoYes — Zoom/Meet
No-code workflow builderNo — goal-driven, no building neededCore feature
ComplianceStandard encryptionSOC 2, HIPAA, GDPR, PIPEDA

Phone calls: KallyAI vs Lindy Gaia

Both KallyAI and Lindy can now make phone calls — but they're built for different purposes.

Phone capabilityKallyAILindy Gaia
Designed forIndividuals — appointments, vendors, supportBusinesses — sales, support, reception
IVR navigationYes — navigates "Press 1" menusNo
Hold handlingYes — waits on hold for youNo
Talks to human receptionistsYes — natural conversationsYes — structured conversations
Post-call email follow-upYes — automatic as part of the taskRequires separate workflow setup
Cost per minute~6 credits/min (bundled in subscription)20 credits/min + $0.19/min extra
Phone numberIncluded$10/month extra
LanguagesEnglish (more coming)50+ languages
LatencyLow latency via Twilio + OpenAIUltra-low latency via Deepgram Flux

Bottom line on phone: KallyAI is built from the ground up for the calls real people need — rescheduling appointments, getting vendor quotes, navigating customer service. Lindy Gaia is built for business use cases — handling inbound support, qualifying leads, and receptionist duties.


Need tasks handled, not workflows built?

KallyAI makes calls, sends emails, and researches options — all from a single message. No setup required.

Try KallyAI for $1

Pricing comparison

KallyAI pricing

Credit-based subscriptions — calls, emails, and research all use the same credits:

  • $1 trial: 100 credits, 7-day money-back guarantee
  • Starter: $19/month — 200 credits
  • Pro: $49/month — 600 credits
  • Power: $99/month — 1,500 credits
  • Business: $299/month — 4,500 credits

Annual billing saves 20%. Unused credits roll over.

Lindy pricing

Credit-based with variable consumption. Phone features cost extra:

  • Free: $0/month — 400 credits (no phone features)
  • Pro: $49.99/month — 5,000+ credits, 30 calls/month
  • Business: $199.99/month — 20,000+ credits, 100 calls/month

Phone calls: $0.19/minute + credit consumption. Phone numbers: $10/month each. Extra credits: $10 per 1,000.

Cost comparison

AspectKallyAILindy
Entry price$1 trial / $19 StarterFree (limited) / $49.99 Pro
Phone call cost~6 credits/min (included)20 credits/min + $0.19/min
Phone numberIncluded$10/month extra
Email follow-ups~0.25 credits eachIncluded in credits
Cost predictabilityHigh — all actions use same creditsLow — different actions use different credits, phone is separate

Real-world cost example

Task: Get quotes from 3 vendors (call each, email follow-ups, compare results)

KallyAI: ~40-50 credits total (3 calls + emails + research). Costs about $4-5 on the Pro plan.

Lindy: ~60 credits per call + $0.57/call (3 min avg) + workflow setup credits + $10 phone number/month. Significantly more for phone-heavy tasks.


Real-world scenarios

Scenario 1: Get quotes from 3 plumbers

KallyAI: "Find 3 plumbers near me for a kitchen sink repair. Call each one, ask about pricing, availability, and whether they're licensed. Email me a comparison." → KallyAI researches options, calls all 3, collects info, emails you a comparison table with transcripts.

Lindy: You would need to: find the plumbers yourself, set up a phone workflow for outbound calls, configure a data collection template, build a separate email automation to compile results. Lindy's phone agent (Gaia) is designed for inbound business calls, not outbound consumer research calls.

Winner: KallyAI — handles the entire workflow from a single message


Scenario 2: Sort 200 emails and triage your inbox

Lindy: Build an automation that archives newsletters, flags urgent items, drafts replies to common requests, and enriches sender profiles. Runs continuously, 24/7.

KallyAI: KallyAI doesn't do inbox triage or email sorting. It sends emails as part of specific tasks, but doesn't manage your inbox.

Winner: Lindy — email triage is a core strength


Scenario 3: Reschedule a dentist appointment

KallyAI: "Call Bright Smile Dental and reschedule my cleaning from Tuesday to Thursday afternoon." → KallyAI calls, navigates the IVR ("Press 2 for existing patients"), talks to the receptionist, confirms the new time, and sends you a transcript.

Lindy: Lindy Gaia can make phone calls, but it's not designed for navigating IVR menus or waiting on hold at a dental office. You'd need to make this call yourself or configure a custom phone workflow.

Winner: KallyAI — purpose-built for everyday personal calls


Scenario 4: Handle inbound customer support calls

Lindy: Deploy a Gaia phone agent with your knowledge base. It answers inbound calls 24/7, resolves tickets, and escalates to your team when needed. 50+ languages, sub-300ms latency.

KallyAI: KallyAI can receive calls on your behalf, but isn't designed as a business customer support system with knowledge base integration.

Winner: Lindy — Gaia is built for business inbound support


Scenario 5: Research and book a hotel for a client trip

KallyAI: "Find pet-friendly hotels in downtown Austin for March 15-18 under $200/night. Call the top 3, ask about parking and early check-in, and email me the options." → Research, calls, email — all handled.

Lindy: Lindy could search for hotels (with integrations) and email you results, but wouldn't call the hotels to ask specific questions about parking or early check-in.

Winner: KallyAI — multi-channel coordination is the core strength


Final verdict: When to use each

Use KallyAI when:

  • You need tasks handled end-to-end — calls, emails, research, follow-ups
  • You want to describe a goal and get results, not build workflows
  • Tasks involve calling external businesses (appointments, vendors, support)
  • You want proof of every action (transcripts, summaries, confirmations)
  • You need someone to coordinate across phone and email for you
  • You're an individual, freelancer, or small business owner

Use Lindy when:

  • You need to build repeatable automations (email triage, CRM pipelines)
  • You want to connect 5,000+ apps in automated workflows
  • Tasks involve calendar management, meeting recording, or inbox sorting
  • You need inbound phone support for your business (Gaia)
  • You need enterprise compliance (SOC 2, HIPAA)
  • You're a sales team, operations team, or enterprise

The complementary stack

Some professionals use both: Lindy for inbox management, calendar optimization, and CRM workflows — plus KallyAI for the tasks that need real-world execution (calls, vendor research, appointments, follow-up coordination). Combined cost: ~$70-100/month for comprehensive AI assistance.


Describe the task. Get results.

KallyAI handles calls, emails, and research — all from a single message. No workflow building. No setup. Just results with proof.

Try KallyAI for $1