The HR Phone Burden
HR teams and recruiters spend enormous time on phone logistics. Interview scheduling alone can require multiple calls per candidate — coordinating availability, confirming times, handling reschedules. Reference checks add another layer of phone work, often requiring multiple attempts to reach references.
For recruiters managing multiple open positions, the scheduling overhead compounds quickly. Each position might have 10-20 candidates to screen, each requiring multiple phone touchpoints. The result: recruiters spend more time on logistics than on actual candidate evaluation.
Benefits inquiries add another dimension. Employees call HR with questions about coverage, claims, and enrollment — often requiring the HR team to then call insurance providers on the employee's behalf.
📋What HR Teams Need
- Candidate or employee contact information
- Interviewer availability and preferences
- Reference contact details and questions to ask
- Benefits provider contact and policy numbers
- Specific topics or questions for the call
- Any compliance requirements to mention
📞HR Call Scenarios
HR calls range from quick scheduling confirmations to detailed reference checks. Insurance and benefits calls often involve complex phone trees. KallyAI navigates all these scenarios, adapting its approach based on the call type and recipient.
💬Common HR Call Delegations
HR Time Savings
Average wait: 10-15 hours per recruiter per week
Recruiters report spending 40-60% of their time on logistics. Delegating scheduling, confirmations, and reference checks to AI can save 10-15 hours per recruiter per week — time that can be redirected to candidate evaluation and relationship building.
🤖How KallyAI Supports HR Teams
KallyAI handles the phone logistics that bog down HR and recruiting. From interview scheduling to reference checks to benefits inquiries, delegate the calls and focus on the human elements of HR — candidate experience, employee relations, and strategic planning.
Pro Tips
📋 Standardize reference questions — Prepare a consistent set of reference check questions. This ensures fairness and creates comparable data across candidates.
⏰ Batch scheduling calls — Delegate all interview scheduling for the week in one session. Review results later rather than handling calls one-by-one.
📊 Track hiring metrics — Measure time-to-schedule before and after KallyAI. Faster scheduling often correlates with better candidate acceptance rates.
Frequently Asked Questions
Can KallyAI conduct actual interviews?
KallyAI handles scheduling, reference checks, and information gathering. Actual candidate interviews should remain human-led to properly evaluate cultural fit and nuanced qualifications.
How do reference checks work?
Provide the reference contact and your standard questions. KallyAI calls, asks your questions, and returns a detailed summary with the reference's responses. Great for scaling reference checks across many candidates.
Is this compliant with hiring regulations?
KallyAI follows your provided scripts and questions, ensuring consistency. Always review your questions with legal/HR to ensure compliance with local employment laws before delegating.
Can candidates tell it's AI?
KallyAI discloses its AI nature at the start of every call, ensuring transparency. Most candidates appreciate the efficiency of quick scheduling without waiting for callbacks.