Dental Avoidance Starts with the Phone Call
Here is a statistic that dentists hate: 42% of Americans do not see a dentist as often as they would like. While cost and fear of the chair play a role, dental offices themselves report that a significant portion of no-shows and delayed appointments stem from the scheduling friction.
Dental offices typically answer phones only during business hours, and their lines are busy during the morning rush when everyone else is also trying to book. Insurance verification adds another layer — you want to confirm coverage before committing to a $200 cleaning, but the dental office and insurance company are two separate calls.
For people with dental anxiety, making the phone call feels like signing up for the very experience they dread. The combination of phone anxiety and dental anxiety creates a double barrier that causes millions of Americans to skip preventive dental care entirely.
How KallyAI Books Dental Appointments
Tell KallyAI What You Need
Describe the type of appointment (cleaning, checkup, specific issue), your dental office, insurance details, and preferred dates.
KallyAI Calls the Dental Office
KallyAI calls the office, navigates to the scheduling desk, and requests your appointment.
Handles Insurance and Details
KallyAI provides your insurance information, asks about coverage for the planned procedure, and confirms any out-of-pocket costs.
Confirms Your Appointment
You receive the date, time, estimated cost, what to bring, and any preparation instructions.
Real Example: Booking a Dental Cleaning
"Book a dental cleaning at Smile Dental Group. I have not been in 18 months. I have Aetna dental insurance, group number GRP-44291. Any Saturday appointment if available, otherwise any weekday after 4pm."
- Call Smile Dental Group scheduling
- Request a cleaning appointment (been 18 months since last visit)
- Provide Aetna insurance details for verification
- Ask about Saturday availability first, then weekday after 4pm
- Confirm coverage and any out-of-pocket cost
Saturday appointments fully booked for 3 weeks. Booked Thursday at 4:30 PM next week instead. Aetna covers 100% of preventive cleaning (2 per year). Since it has been 18 months, dentist may recommend deep cleaning which has a $75 copay — will evaluate at the visit.
Dental Appointments: Manual vs. KallyAI
- Find the dental office number
- Call during office hours
- Wait on hold
- Request an appointment
- Provide insurance details
- Wait while they verify coverage
- Confirm the date and time
- Office only answers during work hours
- Insurance verification takes time on the call
- Not knowing what your copay will be
- Anxiety about scheduling a visit you have been avoiding
- Tell KallyAI the appointment type and office
- Include insurance details
- KallyAI calls and books
- Review confirmation with cost details
- Removes the emotional barrier of making the call
- Insurance verified during the call
- Cost information upfront before your visit
- No excuses left to delay dental care
Frequently Asked Questions
Can KallyAI find a new dentist for me?
If you provide a list of dental offices to try, KallyAI can call each to ask about new patient availability, insurance acceptance, and scheduling. It works best when you provide specific offices to contact.
Does KallyAI verify dental insurance?
KallyAI provides your insurance details to the dental office, which verifies coverage during the scheduling call. The office will confirm what your plan covers and any expected copays.
What if I need a specialist referral?
KallyAI can call specialist offices (orthodontists, oral surgeons, endodontists) to schedule referral appointments. Just provide the specialist details and your referral information.
Can KallyAI schedule recurring cleanings?
KallyAI can book your next cleaning during the scheduling call. Many offices schedule the next visit 6 months out. KallyAI will include the future appointment date in your confirmation.